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09 550 2146 (24hr)           In an emergency dial 111

Christmas closing hours

With Christmas nearly upon us, here is what you need to know over the holiday period.

Christmas closing hours

We will be closed from 23 December 2023, and open again on 3 January 2024. During this time, if you need medical attention, please continue to call our phone line (09 550 2146) where you can speak to a triage nurse and get advice on what to do next. You can also call Healthline for advice on 0800 611 116.

In an emergency, please call 111.

If you are unwell over the summer break* and need to see a doctor while we are closed, we are pleased to let you know that, thanks to funding from ProCare, we are able to offer virtual appointments with a doctor for the same cost you would normally pay if you were coming to see us in person.

To see a virtual doctor, all you need is a computer or smart phone. In your normal web browser, enter in the bar at the top, which will bring up a screen for you to enter your name and contact details. You will then be taken through the process of booking an appointment.

Your appointment will be with a doctor from CareHQ, which is a trusted online service with highly qualified New Zealand doctors, plus they are available from 7am – 7pm, 7 days a week (including public holidays).

* This offer runs from 1 December 2023 – 15 March 2024.

OneCare Health, caring for your family's health

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